Massage Terms, Guidelines, and Expectations

Massage clients must be at least eighteen (18) years of age.

This is a non-smoking, odor-neutral massage

Clients are expected to be clean and have showered prior to receiving a massage (on same day).

Clients are asked to avoid eating a heavy meal during the two hours prior to receiving

We
require at least 12 hours notice to cancel an appointment. Canceling an
appointment with less than 12 hours notice will be considered a No-Show.
After 2 No-shows, we will no longer accept appointments with the
client. We understand that emergencies and illnesses can arise, therefore last-minute cancellations due to things such as verifiable
emergencies, illness or inclement weather will generally not be
considered a No-Show.

Massage sessions will begin and end at the scheduled time. Sessions that begin late due to the client’s late arrival will end at the scheduled time and
the client will be billed for the full

Client must provide an accurate health history and agree to inform the therapist of any updates or changes to their health/medical condition.

Any client with a contagious condition or infection including, but not limited to, fever; sore throat; swelling; common cold; influenza;
stomach flu; coronavirus; meningitis; shingles; contagious skin conditions; etc. must not come into the salon but call to inform the
therapist before scheduled appointment time. Clients may reschedule their appointment after the contagious condition has resolved.

Massage therapist only provides therapeutic massage and modalities that are within the scope of practice for this licensed Clients with acute
injuries or conditions that are outside of the scope of practice for
massage should consult with their doctor.

All clients are provided with a competent and professional massage that focuses on the needs of each individual client.

Client privacy and confidentiality are maintained at all

All clients will be treated with respect and All clients will be
appropriately draped with a sheet at all times during the massage
session. Only the area(s) of the body that are currently being worked will be exposed. The breast and genital areas are never exposed or massaged. Only professional massage and bodywork services for relaxation or therapeutic purposes are offered at Turner Therapeutic Massage, LLC.

Massage services will be terminated immediately in the event of inappropriate conduct of any kind. This includes harassment; threatening speech or behavior; sexual advances or requests; or disrespectful actions or language. A session will not be conducted if the client is suspected to be under the influence of drugs or alcohol. If a massage session is terminated for any of these reasons, full payment for the session is
still required.